Gas Station Maintenance Company uses AI to Reduce Costs

The Oscar W. Larson Company is a third-generation family-owned business that provides maintenance and repair for point-of-sales systems and fuel dispensers at gas stations. Truck re-rolls are big problem for Larson. A truck re-roll is the term for when a truck must make multiple trips to a gas station because the technician didn’t have the right tools for the job. It’s same for me every time I tackle a simple home plumbing repair. I can’t make just one trip to the hardware store. Larson worked with external partners, an external consultant and Google, to build a machine learning system to manage the inventory that technicians take with them. With this new AI-powered system in place, truck re-rolls went down by 20 percent while simultaneously reducing the inventory levels on trucks by up to 35 percent.